Frequently Asked Questions

Subscription plan scope is per project, not per user account, so for the project you need to have an active subscription plan
For some countries, we accept payment in local currencies, currently GCC, Turkey, and Egypt only
We do not offer a refund; you may cancel your project subscription at any time; however, you will be able to use the service until the next billing cycle
It's not allowed to use any of Appgain Inc.'s products or services in connection with any app or business that constitutes or promotes gambling, adult media, inflammatory religious content, violence, and/or any known associations with hate, criminal and/or terrorist activities, discrimination, racism, harassment, or hate speech against any individual or group, or tobacco products, including e-cigarettes, firearms, or ammunition
Thanks to integration, we support all major credit cards (Visa, Master Card, AMEX, Maestro, and Discover); also, we support wire transfer
We'll be sad to see you go, but of course, you can take your subscribers with you, should you choose to leave. Please contact our support via live chat, and we will make sure your transition is smooth. This is only available for the paid plans, though
Free Projects will be deleted if they remain inactive for 30 days, meaning the SDK/API/Shopify Store integration has not been done and our backend has not received any data from you for 30 days




October 24, 2023

App Segment to FB audinace – how it works and benefits

πŸ“±πŸ’Ό Boost Your Facebook Advertising with App Segments and Custom Audience Syncing! πŸš€βœ¨ Did you know that you can take your Facebook advertising strategy to new heights by harnessing the power of App Segment and custom audience syncing? Let’s dive into how it works and the benefits it brings! πŸ”‘ […]

Read More

mobile-marketing and product

October 6, 2023

Empower Your App’s Success with Uninstall Tracking

Introduction Uninstall tracking refers to the process of monitoring and recording instances when users uninstall a mobile application from their devices. It is essential for mobile apps for several reasons: Track User Behavior: Our cutting-edge tracking tools reveal user behaviour patterns, helping you identify pain points and optimize your app […]

Read More


September 27, 2023

Optimize Your Marketing: Sync App Segments with Facebook Custom Audience

πŸ“±πŸ’Ό Maximize Your Advertising Impact with App Segments for Facebook Custom Audience Syncing! πŸš€βœ¨ Did you know that you can supercharge your Facebook advertising strategy by leveraging app segments for custom audience syncing? Let’s explore the benefits! πŸ”‘ Increased Relevance: App segments allow you to create highly targeted custom audiences […]

Read More
Learn more