Frequently Asked Questions

Subscription plan scope is per project, not per user account, so for the project you need to have an active subscription plan

For some countries, we accept payment in local currencies, currently GCC, Turkey, and Egypt only

We do not offer a refund; you may cancel your project subscription at any time; however, you will be able to use the service until the next billing cycle

It's not allowed to use any of Appgain Inc.'s products or services in connection with any app or business that constitutes or promotes gambling, adult media, inflammatory religious content, violence, and/or any known associations with hate, criminal and/or terrorist activities, discrimination, racism, harassment, or hate speech against any individual or group, or tobacco products, including e-cigarettes, firearms, or ammunition

Thanks to stripe.com integration, we support all major credit cards (Visa, Master Card, AMEX, Maestro, and Discover); also, we support wire transfer

We'll be sad to see you go, but of course, you can take your subscribers with you, should you choose to leave. Please contact our support via live chat, and we will make sure your transition is smooth. This is only available for the paid plans, though

Free Projects will be deleted if they remain inactive for 30 days, meaning the SDK/API/Shopify Store integration has not been done and our backend has not received any data from you for 30 days

blogs

general

April 24, 2024

The Customer Retention: Keeping Your Customers Coming Back for More

In the ever-competitive world of business, acquiring new customers is crucial. But what about the ones you already have? Customer retention, the art of keeping your existing customers engaged and loyal, is just as important, if not more. Loyal customers are the backbone of any successful business. They spend more, […]

company and general

March 6, 2024

APPGAIN in 2023

APPGAIN.io in 2023: A Year of Innovation and Growth – Empowering E-commerce Businesses The e-commerce landscape is constantly evolving, and staying ahead of the curve is crucial for sustained success. At APPGAIN, we’re dedicated to providing you with the tools and solutions you need to thrive in the ever-changing […]

app-segment-to-fb-audinace-how-it-works-and-benefits

mobile-marketing

October 24, 2023

App Segment to FB audinace – how it works and benefits

📱💼 Boost Your Facebook Advertising with App Segments and Custom Audience Syncing! 🚀✨ Did you know that you can take your Facebook advertising strategy to new heights by harnessing the power of App Segment and custom audience syncing? Let’s dive into how it works and the benefits it brings! 🔑 […]

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