Unified Inbox
Manage all your customer conversations from WhatsApp, Messenger, Instagram, Telegram, TikTok, Email, and SMS in one powerful inbox.
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Why Unified Inbox?
Multi-Channel Messaging
Connect WhatsApp, Messenger, Instagram, Telegram, TikTok, Email, and SMS into a single unified view.
Smart Contact Panel
View complete customer profiles, conversation history, and contact details at a glance.
Real-Time Sync
All messages sync instantly across channels so your team never misses a conversation.
Conversation Management
Assign, tag, and organize conversations with powerful team collaboration tools.
One Inbox, Every Channel
Stop switching between tabs. Unified Inbox brings WhatsApp, Messenger, Instagram, Telegram, TikTok, Email, and SMS into a single powerful workspace with real-time sync and smart routing.
Team Collaboration
Assign conversations to the right agents, add internal notes, set priority levels, and track resolution times — all from one dashboard.
Smart Automation
Set up auto-replies, routing rules, and canned responses to handle common inquiries instantly while your team focuses on complex cases.
Use Cases
E-Commerce Support
Handle order inquiries, returns, and product questions from any channel in one place.
Healthcare Patient Communication
Manage appointment reminders, follow-ups, and patient queries across SMS, WhatsApp, and email.
Financial Services
Respond to account inquiries, fraud alerts, and transaction notifications from a unified dashboard.
Travel & Hospitality
Coordinate booking confirmations, itinerary changes, and guest support across all messaging platforms.