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Customer relationship management (CRM)

Design an attractive and influential email campaigns to develop relationships and increase transfers.

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Features

Accurately And Effectively Track Customer Interactions

Design Professional Email Templates Using Easy-To-Use Drag And Drop Editor Or Choose From A Variety Of Pre-Designed Templates

CRM Design Tools

Managing Customer Relations And Improving Communication

Your Email List Section And Personalize Your Messages To Match Different Audience Segments

Managing Customer
Automation Capabilities

Analyze Customer Data To Make Smarter Decisions

Automated Emails To Send Automatic Messages Based On User Behavior, Such As Welcome Messages Or Abandoned Cart Reminders

Organization And Automation Of Marketing Operations And Sales

Track Email Performance With Analytical Tools And Detailed Reports To Measure Opening Rates, Click, And Transfers

Organization
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Demographic Targeting

Features

Target Your Campaigns Based On Factors Such As Age, Location, Sex, And Income

Demographic

Behavioral Targeting

Reach Users Based On Their Previous Visits To The Site, Browsing Habits, And Purchase Date

Behavioral
Targeting

Targeting By Interest

Target Users Who Have Shown Interest In Specific Topics, Keywords, Or Products

Similar Audiences

Expand Your Reach To New Audiences With Characteristics Similar To Your Current Customer Base

Similar Audiences

Use Cases

improve customer service

improve customer service

Provide customized experience for each customer

increase efficiency

increase efficiency

Automate the team's daily tasks to focus on improving customer relationships

enhance interaction

enhance interaction

Create targeted campaigns based on customer data to increase loyalty and satisfaction

CRM success stories

Real lead-capture and logistics automations Appgain has deployed for clients.

Khadmat Eltasnif AI Assistant

Handles inquiries, books appointments, and captures leads to CRM — fully automated, 24/7.

Customer inquiryAI assistantCollect infoBook appointmentCreate CRM lead
  • 24/7 lead capture
  • Automated booking
  • Zero staffing cost

Homeowner messages at 10 PM; bot books and creates a CRM lead before staff sees it.

Rowad & Mazni Office AI Assistant

Qualifies prospects, gathers requirements, schedules follow-ups, and delivers sales-ready leads to CRM.

User inquiryAI qualificationCollect requirementsLead scoringSales team
  • Pre-qualified leads
  • Faster sales process
  • Higher conversion rates

Prospect asks about office space; bot qualifies and delivers a sales-ready lead.

Real-Time Shipping Cost Calculator

Returns live shipping estimates at checkout the moment a customer enters their address, via Wasl integration.

CheckoutParse addressQuery WaslShow rates
  • Instant pricing
  • Accurate shipping costs
  • Better checkout experience

Automated Shipment Creation

Books shipments with Wasl the moment an order is confirmed and returns a tracking number automatically.

OrderSelect courierBookGenerate trackingNotify customer
  • Faster fulfillment
  • Instant tracking numbers
  • Zero manual work

Midnight order tracked before the warehouse opens.

Odoo ↔ RetailGain Order Sync

Pulls confirmed Odoo orders and creates matching invoices in RetailGain — no double data entry.

Order confirmedFetch from OdooProcessCreate invoiceSync to RetailGain
  • No double entry
  • Accurate data flow
  • Automated operations

Hatif — Daily Call Reports

Automatically generates daily call-performance reports from CRM data and delivers them to the team.

Pull CRM dataAggregate callsBuild reportDeliver
  • Instant reporting
  • Data-driven decisions
  • Zero manual work

Invoice Notification Bot

Delivers instant invoice alerts via Telegram with amount, due date, and a direct payment link.

Invoice createdFormatDeliver via TelegramPayment linkPayment completed
  • Instant notifications
  • Faster payments
  • Automated collections