Abandoned Cart Recovery

is an automated marketing workflow that targets online shoppers who added products to a cart but left without completing the purchase. With approximately 70% of shopping carts abandoned globally, this represents the single largest pool of recoverable revenue for most e-commerce businesses. ConnectGain's automation engine detects cart abandonment events through Shopify, WooCommerce, or webhook integrations, and immediately triggers a personalized WhatsApp or SMS message reminding the customer of their pending items, often including a product image, cart total, and a limited-time discount to create urgency. Multi-touch sequences typically follow at 1 hour, 24 hours, and 72 hours, with messaging tone and incentive level escalating with each unanswered follow-up. Businesses using this automation consistently recover 8% to 20% of abandoned carts, generating revenue from customers who have already demonstrated clear purchase intent but simply needed a gentle, timely nudge to complete their transaction.