Confirm COD orders automatically via WhatsApp chatbot and voice

OverviewFewer failed deliveries
Reduce failed deliveries and COD returns by confirming orders through WhatsApp. The chatbot can send voice messages and links to confirm or cancel instantly.

How It Works

After checkout (COD), bot sends a voice message

Includes smart link with “Confirm / Cancel” buttons

Response is logged into CRM

Delivery team is notified

Benefits

Better delivery planning

Improved cash collectionExample
Customer gets: “🎧 Please confirm your COD order of AED 150.” — clicks ✅ Confirm — CRM is updated.Linked Products
WhatsApp API, CRM Integration, Voice via webhook