Use Cases

Multichannel Promotional Campaigns with AI Personalization

Use GPT to create dynamic, personalized offers and deliver them via WhatsApp, Email, or SMS



Automatically personalize offers for each customer using CRM data like past purchases, browsing history, and cart behavior. Leverage Appgain’s GPT engine to craft unique messages that convert.

How It WorksPull customer segments from CRM

Generate personalized messages using GPT

Deliver via WhatsApp, Email, and SMS using Appgain’s Messaging APIs

Track delivery and engagement

Benefits
Increase engagement with hyper-personalized messages

Save time by automating content creation

Reach customers on their preferred channel

Example
A returning customer who previously bought shoes receives a WhatsApp message:
“👟 Check out our new arrivals — just for you!”Linked Products
CRM Segments, GPT Agent, Automation Builder, Messaging APIs