glossary

Glossary

Glossary

Glossary is aknowledge hub for digital marketers.

Number Portability

The requirement set forth by federal legislation that  allows consumers of mobile communication services  to retain their mobile phone numbers for as long as  they wish, even if/when they change mobile service  providers. Legislation was passed to stop the requirements by carriers to change phone numbers each  time the consumer switched carriers.

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personalization-at-scale-how-appgain-helps-you-speak-1-on-1-to-thousands

Personalization at Scale: How Appgain Helps You Speak 1-on-1 to Thousands

Modern customers expect more than just a name in a message. They want offers that match their behavior, timing that fits their habits, and recommendations that feel tailor-made. The challenge? Doing that for thousands — without doing it manually. This is where Appgain comes in. With behavioral segmentation, smart automation, and AI-powered workflows, you can …

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training-ai-personas-how-to-build-bots-that-feel-human

Training AI Personas: How to Build Bots That Feel Human

In 2025, it’s no longer enough for bots to just answer. They need to connect. The future of AI communication lies in human-like personas — bots that respond naturally, carry context, and reflect your brand voice. Whether you’re building a WhatsApp assistant, a sales agent, or a support bot, the secret is in how you …

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push-notifications-vs-whatsapp-which-drives-better-re-engagement

Push Notifications vs. WhatsApp: Which Drives Better Re-Engagement?

In the world of re-engagement, one message can make the difference between a lost user and a returning customer. But which channel delivers better results — Push Notifications or WhatsApp? This article compares both channels across open rates, user experience, and use cases — and shows how to get the best of both with Appgain. …

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