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Glossary
Glossary
Glossary is aknowledge hub for digital marketers.
blogs
WhatsApp Automation: Turn CRM Data Into Real-Time Sales
Most businesses today hold large volumes of customer data inside their CRM systems, yet very few unlock its true potential. This is where WhatsApp Campaign Automation becomes essential. By activating real-time, behavior-based messaging, businesses can engage customers instantly based on actions, intent, or inactivity. When a customer browses, abandons a cart, or stops engaging, automation …
Personalization at Scale: How Appgain Helps You Speak 1-on-1 to Thousands
Modern customers expect more than just a name in a message. They want offers that match their behavior, timing that fits their habits, and recommendations that feel tailor-made. The challenge? Doing that for thousands — without doing it manually. This is where Appgain comes in. With behavioral segmentation, smart automation, and AI-powered workflows, you can …
Training AI Personas: How to Build Bots That Feel Human
In 2025, it’s no longer enough for bots to just answer. They need to connect. The future of AI communication lies in human-like personas — bots that respond naturally, carry context, and reflect your brand voice. Whether you’re building a WhatsApp assistant, a sales agent, or a support bot, the secret is in how you …