glossary

Glossary

Glossary

Glossary is aknowledge hub for digital marketers.

Alert Tone

An audio product that is triggered by and sounds on

the handset upon a specific event, such as an incoming text message, voice message, calendar event, or

other event to which the handset owner wishes to be

alerted. Length of tone varies based on mobile carrier

requirements. Often traditional ringtones or other

audio products can be used as an alert tone.

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Personalization at Scale: How Appgain Helps You Speak 1-on-1 to Thousands

Modern customers expect more than just a name in a message. They want offers that match their behavior, timing that fits their habits, and recommendations that feel tailor-made. The challenge? Doing that for thousands — without doing it manually. This is where Appgain comes in. With behavioral segmentation, smart automation, and AI-powered workflows, you can …

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Training AI Personas: How to Build Bots That Feel Human

In 2025, it’s no longer enough for bots to just answer. They need to connect. The future of AI communication lies in human-like personas — bots that respond naturally, carry context, and reflect your brand voice. Whether you’re building a WhatsApp assistant, a sales agent, or a support bot, the secret is in how you …

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Push Notifications vs. WhatsApp: Which Drives Better Re-Engagement?

In the world of re-engagement, one message can make the difference between a lost user and a returning customer. But which channel delivers better results — Push Notifications or WhatsApp? This article compares both channels across open rates, user experience, and use cases — and shows how to get the best of both with Appgain. …

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